Whether it's a road trip with a rental car or just being flexible and mobile on vacation: so that you can find exactly the right rental car at the cheapest price, pick up in the holiday country without any problems and you will also be completely relaxed when you return, you will receive the 13 best tips for the perfect booking, collection and return of a rental car.
01 Better safe than sorry
Nobody expects it, and usually,
nothing happens: However, you do not experience a nasty surprise if there is a
crash abroad. It is advisable to ensure that you have adequate insurance cover.
For property damage and personal injury, the liability insurance coverage
should be at least one million US dollars. So that you don't have to worry
about scratches, dents, or flat tires, we recommend booking a rental car with "Premium
Protection" and no excess. These include fully comprehensive insurance
that pays for all damage to your own vehicle without incurring additional
costs, including the glass, roof, underbody, and tires. This saves you the
time-consuming search for damage to the car not listed in the handover protocol
because it will be covered by the insurance anyway.
02 Pay only for what has been done
The consumer-friendly variant
"full-full" is preferred when it comes to fuel regulation, so most Pakistanis
also book this option. Here you get the rental car with a full tank, and you
have to return it in the same way. The advantage: There are only costs for the
fuel required, while with other variants the vehicles often end up at the
rental company with a half-full tank - and correspondingly a lot of petrol
already paid for. So you can choose the cheapest gas station and don't have to
pay an expensive service fee to the provider so that he can refuel the car.
03 Experience is worth its weight in gold
Do you want to book an offer from
a landlord who focuses on the customer? Then set the filter "only good
customer ratings" when searching. In this way, you use the experience of
hundreds of satisfied rental car customers who have already booked with this
provider and were satisfied with the service.
04 When it has to be done quickly
Since not every rental company
has its fleet of vehicles, rental cars must be requested from the local
provider first. The organizer or broker usually has a fixed quota in
immediately available vehicles or can query live whether the vehicle is
available. In these cases, the confirmation and the voucher required for
collection will be sent directly after booking. However, in the case of
particularly short-term orders - with less than six hours' lead time.
05 A few meters save money
Of course, it is most convenient
to drop straight from the plane into the rental car. However, the providers
almost always charge a certain surcharge for stations in the terminal. But
don't worry, you don't have to take public transport across the city to save a
few euros. Many providers have stations in the airport's immediate vicinity and
take their customers directly from the terminal to the counter with free buses
or shuttles. This saves a few euros without incurring much more effort.
06 Time buffer vs. giving away time
Pick-up and drop-off times:
So that you don't have to wait
for hours after landing at the airport or the car is idle and costs money:
Before booking, think carefully about how long the car will be used. It is
always advisable to allow a small time buffer for collection and delivery, but
new rental days should not be started. The providers calculate the prices for
every 24 hours or part thereof. For example, if you want to book the car on
Saturday from 3 p.m. for a week, it should be returned around the same time. On
the other hand, if the car is only returned to the lessor at 5 p.m., the costs
for an additional day are usually due.
07 Planning saves you money
extra cost
Make sure to think about the
extras you need before booking. A sat nav is no longer necessary when on
vacation in the most popular travel destinations, for example, since roaming
fees were no longer applicable throughout the EU in 2017, and you can
conveniently navigate using an app on your mobile phone. If you want a child
seat from the landlord, do you also need your own, which can already be used on
the plane? The providers often charge high surcharges for so-called one-way
rentals.
08 Preparation is everything
Shorten waiting times
For professionals, picking up a
rental car is a snap. You know exactly how things are going and can be on your
way within a few minutes. There are no real secrets; have everything you need
ready for the handover.
·
Rental car voucher
·
Driver's license and ID
card
·
Credit card
09 Stand firm, book smart
Many customers enjoy the word "upgrade".
But caution is advised here because sometimes the providers try to sell these
to holidaymakers for a fee. If the vehicle class you have booked is no longer
available, you have the right to get a bigger and better car for free.
Supplementary insurance is never necessary, even if some car rental employees
want you to believe
10 There are always black sheep
If you have decided on a provider
with a good rating, nothing should go wrong when you take over the rental car,
but as everywhere, there are black sheep here. Do not blindly sign the
submitted contract, but check whether it matches the information on the
voucher. If you are presented with a contract in the national language and only
understand the train station, please first ask for documents in English and
Urdu. This shouldn't be a problem for reputable companies. Otherwise, let the
staff on-site explain everything to you in detail or contact our customer
service.
11 So check who binds himself
Don't let every vehicle turn on
blindly, and take a critical look at the vehicle beforehand. If it is heavily
soiled or already has minor damage, you should ask for another car. If it is
only a cosmetic flaw and an exchange is not possible, have all existing defects
recorded in the handover protocol and photograph them as a precaution. However,
if traffic safety is limited - for example, with worn and cracked tires or a
cracked window - you should urgently refuse to accept the car.
12 Secure evidence
Unlikely, but not impossible: you
returned the rental car with a full tank as contractually agreed, but the
provider will still charge you something for fuel. There are many reasons for
this, but the most likely is simply a problem with the computer. To clarify the
matter as quickly as possible, you should keep the last fuel receipt after your
vacation and photograph the fuel and mileage display of the rental car after
you have parked the vehicle with the provider.
But there is also the possibility
that you still owe the landlord money. Some countries have some rental cars
equipped with measuring devices in the tank. While the employees usually only
check whether the fuel gauge is really on "full", these vehicles
determine the fuel level to the liter at pick-up and drop-off. So if the last
gas station was a little further away from the drop-off point, the fuel
reserves might have been emptier than when they were picked up. Then you have
to pay the difference. If in doubt, refuel directly at the rental car station
and fill in a little more than is necessary. If you have any questions,
customer service will be happy to help, or you can contact the landlord
directly.
13 Hold on to everything!
Don't arrive at the airport at
the last minute with the rental car. On the one hand, you risk new scratches if
you drive too hectically into the parking garage; on the other hand, you should
have enough time to inspect the car one last time. Does the vehicle have any
new damage that may have been caused unnoticed by third parties, or does it
still look like it was when it was picked up? In any case, you should finally
have the car's condition confirmed in a handover protocol and photograph the
car from all sides. In this way, the landlord cannot later invoice you for any
damage that was not there when the property was handed over. Then, again, you
can be sure with an offer without a deductible because you don't have to pay
anything in the event of damage to the vehicle.
Rental car service is an easy way
to save your money and time. If you need to rent a car, you should have all the
documents needed for a rental service. Carlay Car Rental provides you rent a
car in Islamabad that saves your time and money.
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